Aug. 20th, 2008

sailorstarsun: (surrounded by idiots - Nakajima)
I used to think I got people. I used to think I understood people's motivations and ways of thinking.

And then I started working in retail. .>_>

I don't get it. I don't get how people can be so stupid and live with themselves. And I don't get what is so difficult about return policies. It's printed right there! In plain English. How is this hard to understand?

People bitch so much about Target's return policy. You have to have a receipt dated within 90 days; the item has to be unused; you have to have all the original packaging. It's printed on the back of the receipt - and no, it's not our fault if you can't be bothered to read it - as well as on a BIG GIANT SIGN behind the service desk. Oh, and at every single register. And I'm sure it's on the web page as well, in case ya need to check at home.

We always, always, always get people trying to return stuff without a receipt. Often, when I tell them I can't take things without a receipt, they whine "Can't I just get store credit?" The answer is no. Why would you throw your receipt away before you know if you want the item or not? In fact, shit, why would you buy something if you didn't really want it in the first place? Do your shopping before you check out.

I've had so many people in the past few days bring stuff in (like microwaves or toasters), no box, no manuals, just the item, and be like "It's broken, but I already threw the box away." .... Why the fuck would you throw the box away before trying the thing out? Fuck, in this house we have boxes that are so damn old they'll fall apart if you touch them; it's not that hard to save 'em. But the main problem is, even if it's broken, we can't send it back to the manufacturer without the box. So if we take it back, we lose out on that much money, because we can't send it back and get reimbursed. No, scratch that; we won't lose out, we'll just have to raise our prices. You, the generic consumer, will be the one losing out.

But the thing that made me really want to bash my head into the register today was the dumbfuck who wanted to return a toy with an expired receipt. And I don't mean just a little expired. The item was a gift, but she did have a gift receipt... that expired in February. So... Since our receipts give you 90 days - three months - to bring stuff back... and her receipt was six months expired... she'd waited NINE FUCKING MONTHS to bring the toy back, then got all pissed off when we wouldn't take it.

Hey, Lazyfuck. It's your own damn fault.

I just don't get it. I don't get where people get this idea that the whole world should bow down to them and change all the rules at their whim.


And furthermore! If I get one more bigot racist FUCKTARD saying "This shitty Chinese garbage!" I'm going to choke someone! The only reason everything we carry is cheap is because you fat hairy assholes cry if you have to spend more than a fucking dollar for anything. Get the fuck over yourselves! If you think American shit is soooooo much better, then spend the money, buy American, and quit your fucking whining. Don't blame other people for you being a tightwad.


And that's my rant for the day.


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sailorstarsun

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